Terms of service
Welcome to Airelle. By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website.
General
These Terms & Conditions govern your use of the Airelle website and all purchases made through our online store.
By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
Orders
All orders are subject to availability and acceptance.
Once your order has been placed, you will receive an order confirmation email. This does not constitute acceptance of your order. Airelle reserves the right to cancel or refuse any order where necessary, including in cases of pricing errors, suspected fraud or product unavailability.
Pricing
All prices are displayed in Australian Dollars (AUD).
Prices are subject to change without notice.
Any applicable taxes will be calculated at checkout where required.
Product Information
We take reasonable care to ensure all product descriptions, specifications and images are accurate.
Due to differences in screen settings and lighting, colours may vary slightly from the actual product.
As many of our pieces feature natural materials such as freshwater pearls, slight variations in shape, colour and texture are normal and make each piece unique.
Shipping
Estimated delivery timeframes are provided as a guide only and are not guaranteed.
Once an order has been dispatched, Airelle is not responsible for delays caused by shipping carriers, customs processing, weather events or circumstances outside our reasonable control.
For further information, please refer to our Shipping and Returns Policy.
Returns
Returns are governed by our Shipping and Returns Policy.
Please read our Shipping and Returns Policy before making a purchase.
Nothing in our Shipping and Returns Policy excludes or limits your rights under the Australian Consumer Law.
Intellectual Property
All content on this website, including photographs, logos, graphics, text and designs, is the property of Airelle and may not be copied, reproduced or used without our prior written permission.
Limitation of Liability
To the maximum extent permitted by law, Airelle will not be liable for any indirect, incidental or consequential loss arising from the use of our website or products.
Nothing in these Terms & Conditions excludes any rights or remedies that cannot be excluded under the Australian Consumer Law.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Website Availability
We make reasonable efforts to ensure our website is available at all times but cannot guarantee uninterrupted or error-free access.
We may suspend or update the website without prior notice.
Governing Law
These Terms & Conditions are governed by the laws of Victoria, Australia.
Any disputes arising in connection with these Terms & Conditions will be subject to the jurisdiction of the courts of Victoria.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.